BellaWraps supply Wraps, Shrugs,  Stoles, Shawls, Bags and more, to enhance any outfit

 

Contact
support@bellawraps.com
  0845 299 7683

 


 
 

BellaWraps offer glorious  Wraps, Stoles, Shawls, Bags & more to enhance any outfit

COMPLETE THE LOOK
...
the Easy Way!

       CATEGORIES
   

        WRAPS

 

            

Taffeta
              Organza
              Lined
              Chiffon
              Foulard
  Snood
  Summer Shawl

        SHRUGS

 
               Feedthru
   

        STOLES

 
                Contrast
               Plush
   

       
BAGS

 
                Wrapover
                Ribbon
   

        EXTRAS

 
                Fastener
                Corsage
                Gift Card
   
   

Returns Policy

 

FREE SHIPPING via First Class Recorded/Airmail Delivery, on Exchanges returned within 7 working days!


EXCHANGING AN ITEM

RETURNING AN ITEM

CANCELLATION RIGHTS

 

We know that sometimes purchases don't go to plan....  
If you wish to return an item for Exchange, In-Store Credit or Refund, please email us within 7 working days of receipt
 

 PLEASE READ THIS RETURNS POLICY CAREFULLY.

 Report any pending Exchange/In-Store Credit or Refund to us via email, within 7 days of receipt, telling us the reason for the return.

 An Authorization Code and Returns Address will be sent to you via email.

 Next, enclose the Authorization Code in your package and return the item to us - within 7 days of receipt for Exchanges/within 28 days for In-Store Credit or Refund - retaining proof of  posting.    

   

Exchanging an item
 

1)

To exchange one item for another in our Collection, please tell us which item you are returning and which item you require in exchange,  via email  within 7 working days of receipt.

2)

An Exchange Authorization Code will be emailed to you, together with Returns Address

3)

Next, enclose the Authorization Code in your package (please see below re packaging advice) and return the item to us within 7 working days and retain proof of posting.   

4)

Any price difference will be automatically calculated:  
Customers will receive In-Store Credit for the price difference if if the price of the Exchange is lower than the original Order, or will be sent a payment button for the price difference if the Exchange costs more than the original Order.

5)

The exchanged item will be despatched as soon as we receive the returned item and verify that our Returns criteria have been complied with..

6)

Goods returned for Exchange beyond the 7 working day limit, will incur a delivery charge for the Exchanged item.

   

Returning an item for In-Store Credit

To return an item for In-Store Credit, please detail the item you are returning and why, via email, within 7 days of receipt and return the item to us, within 28 days of receipt, retaining proof of posting.  (Please see below re packaging advice)
Goods returned for In-Store Credit beyond the 28 day limit, will not be accepted for any reason whatsoever.

   

Returning an Item for Refund
 

To return an item for Refund, please detail the item you are returning and why, via email, within 7 working days of receipt and return the item to us, within 28 working days of receipt, retaining proof of posting.  (Please see below re packaging advice)
Goods returned for Refund beyond the 28 day limit, will not be accepted, for any reason whatsoever.  

 

Cancellation Rights

In accordance with current Distance Selling Regulations, if a customer wishes to exchange or return goods bought online, they should follow the guidance given on this Returns Policy, within 7 working days of receipt.  Please note that a customer's cancellation rights end at the end of the statutory time limit of 7 working days after receipt of online goods.    

Once pending returns are reported to us within 7 working days of receipt and an Authorization code has been emailed to a customer,  items must then be posted to us (within 7 working days of receipt for Exchanges/28 days of receipt for In-Store Credit or Refund), in unworn, unmarked, resaleable condition with labels intact and in original inner packaging.    Fresh outer packaging must be purchased and be fastened securely - please note we are not obliged to accept Returns which are badly or carelessly packaged and hence open to abuse by others in transit.  Costs for posting any such Return will only be reimbursed if we inadvertently sent a wrong item.    It is always advisable to obtain proof of postage via tracked delivery when returning goods, as such goods remain the Customer's responsibility until such time as we receive them.

Goods sent in error should be reported to us within 1 working day of receipt.
We reserve the right not to provide an Exchange or Refund at all if goods returned are not in fully resaleable condition, or have had labels removed.
If additional charges were ordered when placing the Order, ie: gift-wrapping etc, the cost of such additional charges will be withheld from any refund.  
We will not accept liability for visible damage which was not reported to us within 1 working day of receipt by the customer. 
All purchased Made-to-Order items, later returned as being unsuitable, will incur a deduction of 50% of original selling price so we would advise customers to request swatches whenever possible, before Ordering, to ensure suitability.     
If goods are returned to us within the time limit stated, without first reporting such Cancellation of Contract via email within 7 working days of receipt, a deduction of 15.00 per Order will be incurred, in addition to any other deduction due - and in some cases we may be unable to accept the return at all, so we would urge all customers to please follow the points above, with care.
If a customer fails to return an item to us, or returns goods at our expense,  we will charge the customer the direct costs of recovery we incur.  
Bespoke items cannot be refunded unless the item was found to be faulty upon receipt, or if we inadvertently sent a wrong item. 



 

HOME
Shipping
Returns
Privacy/Terms
Mailing List
Contact
Reviews
Links
Map


BellaWraps.com All Rights Reserved 2018